How To Fix 5G109 - Enter either payee key or payee details

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 109

• Message text: Enter either payee key or payee details

What causes this issue?

You have not entered a payee key or payee details.

System Response

If you do not enter either the payee key or payee details, the other
data you have entered on this screen cannot be saved.

How to fix this error?

Specify a payee key, or enter payee details manually for the selected
method of payment.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G109 - Enter either payee key or payee details ?

  The SAP error message 5G109 ("Enter either payee key or payee details") typically occurs in the context of financial transactions, particularly when dealing with payment processing or vendor management. This error indicates that the system requires either a payee key (a unique identifier for the payee) or detailed information about the payee (such as name, address, etc.) to proceed with the transaction.
  Cause:
  
  Missing Payee Key: The user has not entered a payee key, which is necessary for identifying the payee in the system.
  Incomplete Payee Details: The user has not provided sufficient details about the payee, which are required for the transaction.
  Configuration Issues: There may be issues with the configuration of the payment processing module or vendor master data.
  User Input Error: The user may have overlooked entering the required information or made a typographical error.
  
  Solution:
  
  Enter Payee Key: If you have a payee key (vendor number or similar identifier), enter it in the appropriate field.
  Provide Payee Details: If you do not have a payee key, ensure that you fill in all necessary details about the payee, such as:
  
  Name
  Address
  Contact information
  Bank details (if applicable)
  
  
  Check Vendor Master Data: Ensure that the vendor master data is correctly set up in the system. You may need to create or update the vendor record if it does not exist.
  Review Configuration: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to payment processing and vendor management.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction you are attempting to perform.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to payments, such as F110 (Automatic Payment Transactions) or FK01 (Create Vendor).
  User Roles: Ensure that the user has the appropriate permissions to access and modify vendor information.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error or provide additional context.
  Testing: If you are in a testing environment, ensure that the data you are using is complete and accurate.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.