How To Fix 5G107 - Enter either payee key or payee name

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 107

• Message text: Enter either payee key or payee name

What causes this issue?

You have entered both a payee key and payee name. However, the payee
name does not correspond to the payee key.

System Response

Due to this inconsistency, the system cannot save your entries.

How to fix this error?

You have two options:
Enter only the payee key and delete the data in the payee text field.
The data stored for this payee key will then apply.
Delete the payee key and enter the payee name and details required.
RESET N1

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G107 - Enter either payee key or payee name ?

  The SAP error message 5G107 ("Enter either payee key or payee name") typically occurs in the context of financial transactions, particularly when dealing with vendor or customer master data. This error indicates that the system requires either a payee key (which is usually a unique identifier for a vendor or customer) or a payee name to proceed with the transaction.
  Cause:
  
  Missing Information: The user has not entered either the payee key or the payee name in the relevant field.
  Incorrect Configuration: The system may be configured to require one of these fields, and if both are left blank, the error will trigger.
  Data Entry Error: The user may have overlooked entering the required information or may have entered it incorrectly.
  
  Solution:
  
  Enter Payee Key: If you have the payee key (vendor or customer number), enter it in the appropriate field.
  Enter Payee Name: If you do not have the payee key, you can enter the payee name instead. Ensure that the name is spelled correctly and matches the records in the system.
  Check Configuration: If you are an administrator, check the configuration settings to see if the requirement for either field can be adjusted based on business needs.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction you are working with, as the requirements may vary by module or transaction type.
  
  Related Information:
  
  Transaction Codes: This error may occur in various transaction codes related to accounts payable or receivable, such as creating or modifying vendor/customer master data.
  User Roles: Ensure that the user has the appropriate permissions to access and modify the payee information.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this error or provide additional context.
  Training: If users frequently encounter this error, consider providing training on the proper data entry procedures for financial transactions in SAP.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.