How To Fix 5G104 - A secondary car record exists for this person for period & - &

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 104

• Message text: A secondary car record exists for this person for period & - &

What causes this issue?

You have tried to shorten or delete a company car record for a primary
car. However, this person also has a record for a secondary car for the
period &V1& - &V2&.

System Response

You may shorten or delete the record.

How to fix this error?

After you have shortened or deleted the primary car record, you should
change the secondary car record to one for a primary car for the
appropriate period.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G104 - A secondary car record exists for this person for period & - & ?

  The SAP error message 5G104 indicates that there is a secondary car record for a person for a specified period. This typically occurs in the context of personnel administration or payroll processing when the system detects that there are multiple records for the same employee for a given time frame, which can lead to inconsistencies in data processing.
  Cause:
  
  
  Duplicate Records: The primary cause of this error is the existence of multiple records for the same employee in the system for the specified period. This can happen due to:
  
  Incorrect data entry.
  System errors during data uploads or migrations.
  Changes in employee status that were not properly recorded.
  
  
  
  Configuration Issues: Sometimes, the configuration settings in the SAP system may allow for multiple records when only one is expected.
  
  
  Solution:
  
  
  Check Employee Records: 
  
  Go to the relevant infotype (e.g., IT 0014 for additional payments, IT 0001 for organizational assignment) and check for duplicate entries for the employee in question.
  Ensure that there is only one active record for the specified period.
  
  
  
  Delete or Correct Duplicate Records:
  
  If you find duplicate records, you may need to delete or correct them. Ensure that you have the necessary authorizations to make changes.
  If the records are valid but should not overlap, consider adjusting the validity periods.
  
  
  
  Consult with HR or Payroll Team: 
  
  If you are unsure about which record to keep or how to proceed, consult with your HR or payroll team for guidance.
  
  
  
  Review Configuration Settings: 
  
  If this issue occurs frequently, it may be worth reviewing the configuration settings in the SAP system to ensure that they align with your organization's policies regarding employee records.
  
  
  
  Use Transaction Codes: 
  
  You can use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to view and manage employee records.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for more details on handling personnel administration errors.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to resolve the error message 5G104 and ensure that the employee records are accurate and consistent.