How To Fix 5G015 - CA2700 certificate can only be issued if employee has NI Cat. "C" or "S"

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 015

• Message text: CA2700 certificate can only be issued if employee has NI Cat. "C" or "S"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5G015 - CA2700 certificate can only be issued if employee has NI Cat. "C" or "S" ?

  The SAP error message 5G015 with the description "CA2700 certificate can only be issued if employee has NI Cat. 'C' or 'S'" typically relates to the processing of National Insurance (NI) contributions in the UK payroll system. This error indicates that the system is trying to issue a CA2700 certificate (which is related to National Insurance contributions) for an employee who does not have the appropriate National Insurance category.
  Cause:
  The error occurs when:
  
  The employee's National Insurance category is not set to "C" (which is for employees who are contracted out of the State Second Pension) or "S" (which is for employees who are not contracted out).
  The employee's payroll data is incorrectly configured, or the employee's NI category has not been updated correctly in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Employee's NI Category:
  
  Go to the employee's master data in SAP (usually in the PA30 transaction).
  Check the National Insurance category assigned to the employee. Ensure it is set to either "C" or "S".
  
  
  
  Update NI Category:
  
  If the NI category is incorrect, update it to the appropriate category ("C" or "S") based on the employee's status.
  Make sure to save the changes.
  
  
  
  Review Payroll Configuration:
  
  Ensure that the payroll configuration is set up correctly to handle the NI categories and that the correct rules are applied for issuing CA2700 certificates.
  
  
  
  Run Payroll Simulation:
  
  After making changes, run a payroll simulation to ensure that the error does not occur again and that the CA2700 certificate can be issued successfully.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's payroll guidelines for specific instructions related to NI categories and CA2700 certificates.
  
  
  
  Contact Support:
  
  If the issue persists after checking and updating the NI category, consider reaching out to your SAP support team or a payroll specialist for further assistance.
  
  
  
  Related Information:
  
  CA2700 Certificate: This is a certificate related to National Insurance contributions in the UK, which is issued to employees for various purposes, including tax and pension calculations.
  National Insurance Categories: These categories determine how much National Insurance an employee pays and can affect their eligibility for certain benefits.
  SAP Transactions: Familiarize yourself with relevant SAP transactions such as PA30 (Maintain HR Master Data), PA40 (Personnel Actions), and PC00_M99_CWTR (for payroll processing) to manage employee data effectively.
  
  By following these steps, you should be able to resolve the error and ensure that the CA2700 certificate can be issued correctly for the employee.