How To Fix 5F490 - Incorrect social security number (see explanation notes)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5F - HR F: Error Messages (France)

• Message number: 490

• Message text: Incorrect social security number (see explanation notes)

What causes this issue?

Social security number entered is incorrect. Either it is not of 13
characters or it contains characters other than numbers or letters A and
B.

System Response

The system displays an error message and interrupts processing.

How to fix this error?

Check the social security number entered.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5F490 - Incorrect social security number (see explanation notes) ?

  The SAP error message 5F490, which indicates an "Incorrect social security number," typically arises in the context of payroll processing or employee data management within the SAP system. This error suggests that the social security number (SSN) entered for an employee does not conform to the expected format or is invalid according to the system's validation rules.
  Causes:
  
  Incorrect Format: The SSN may not be in the correct format (e.g., it should be in the format XXX-XX-XXXX).
  Invalid SSN: The SSN entered may not be a valid number (e.g., it could be a number that does not exist or is not assigned).
  Data Entry Errors: There may have been typographical errors during data entry.
  Country-Specific Rules: If the system is configured for multiple countries, the SSN may not be valid for the specific country settings.
  Missing Data: The SSN field may be empty or not filled out correctly.
  
  Solutions:
  
  Verify the SSN: Check the SSN for accuracy and ensure it is entered in the correct format.
  Consult Documentation: Refer to the SAP documentation or help notes related to the error message for specific guidelines on SSN validation.
  Check Configuration: Ensure that the system configuration for social security numbers is set up correctly, especially if the organization operates in multiple countries.
  Data Correction: If the SSN is incorrect, update the employee record with the correct SSN.
  Contact Support: If the issue persists after verifying the SSN, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error message.
  User Roles: Ensure that the user entering the SSN has the appropriate permissions to modify employee data.
  Testing: After making corrections, test the payroll or employee data processing again to ensure that the error does not recur.
  Training: Provide training for staff responsible for data entry to minimize future errors related to SSN input.
  
  By addressing the potential causes and implementing the suggested solutions, you should be able to resolve the error message 5F490 in SAP.