How To Fix 5F491 - Employee identity unknown between period &1 and &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5F - HR F: Error Messages (France)

• Message number: 491

• Message text: Employee identity unknown between period &1 and &2.

What causes this issue?

The employee identity has not been entered into the system for period
&V1& to &V2&.

System Response

The system displays an error message and is unable to check consistency
between the social security number and employee gender.

How to fix this error?

Enter employee identity for the period concerned (infotype 0002) before
entering the employee's social insurance details

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5F491 - Employee identity unknown between period &1 and &2. ?

  The SAP error message "5F491 Employee identity unknown between period &1 and &2" typically indicates that the system cannot find the employee's identity (or personnel number) for the specified date range. This can occur in various contexts, such as payroll processing, time management, or reporting.
  Cause:
  
  Missing Employee Record: The employee may not have been created in the system for the specified period.
  Incorrect Date Range: The date range specified may not align with the employee's active status in the system.
  Data Migration Issues: If data was migrated from another system, there may be gaps or inconsistencies in the employee records.
  Inactive Employee: The employee may have been terminated or marked as inactive during the specified period.
  Configuration Issues: There may be configuration issues in the HR module that prevent the system from recognizing the employee.
  
  Solution:
  
  Check Employee Status: Verify if the employee exists in the system and is active during the specified period. You can do this by checking the employee's master data in the HR module.
  Review Date Range: Ensure that the date range specified in the error message is correct and that it falls within the employee's active employment period.
  Create or Update Employee Record: If the employee does not exist for the specified period, you may need to create a new employee record or update the existing one to include the necessary dates.
  Check for Data Migration Issues: If the data was migrated, review the migration process to ensure all records were transferred correctly.
  Consult with HR or IT: If you are unable to resolve the issue, consult with your HR department or IT support team for further assistance. They may have access to additional tools or logs that can help diagnose the problem.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check employee records.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation related to HR and payroll processing for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.