How To Fix 5E587 - More than one option in customer situation & for &

SAP Error Message - Details

• Message type: E = Error

• Message class: 5E - Error messages for Spanish infotypes module pools

• Message number: 587

• Message text: More than one option in customer situation & for &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5E587 - More than one option in customer situation & for & ?

  The SAP error message 5E587 typically indicates that there are multiple options available in a customer situation, which can lead to ambiguity in processing. This error often arises in scenarios where a selection is required, but the system finds more than one valid option, making it unclear which one to proceed with.
  Cause:
  
  Multiple Valid Options: The error occurs when there are multiple valid entries or options for a particular customer situation, and the system cannot determine which one to use.
  Configuration Issues: There may be issues in the configuration of the system that allow for multiple entries where only one is expected.
  Data Integrity Issues: Duplicate or conflicting data entries in the database can lead to this error.
  
  Solution:
  
  Review Customer Data: Check the customer master data and related configurations to identify if there are multiple entries that could be causing the conflict.
  Select a Specific Option: If the system allows, manually select the specific option you want to proceed with, rather than relying on the system to choose.
  Data Cleanup: If duplicates or conflicting entries are found, clean up the data to ensure that only one valid option exists for the customer situation.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction or module you are working with.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Identify the transaction code that triggered the error to understand the context better.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide patches or updates.
  User Permissions: Ensure that the user has the necessary permissions to access and modify the relevant data.
  System Logs: Review system logs for additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the error message 5E587 effectively.