How To Fix 5E537 - CAC &1 has not been processed for period from &2 to &3

SAP Error Message - Details

• Message type: E = Error

• Message class: 5E - Error messages for Spanish infotypes module pools

• Message number: 537

• Message text: CAC &1 has not been processed for period from &2 to &3

What causes this issue?

The employee has two or more different CACs, but report<LS>Certific@2</>
(<DS:TRAN.PC00_M04_RPCRT2E0>RPCRT2E0</>) generates file XML for the
period chosen only with one CAC.

System Response

If <LS>CAC filter</> does not contain any information, the report
updates infotype <LS>Certific@2</> (3231) and generates a XML file for
the newest CAC. If <LS>CAC filter</> contains information, the report
updates infotype infotype (3231) and generates a XML file for the newest
CAC of the period.

How to fix this error?

If you need to generate the XML file for one of the rejected periods,
change the activity period or include only the CAC of the period in <LS>
CAC filter</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5E537 - CAC &1 has not been processed for period from &2 to &3 ?

  The SAP error message 5E537 indicates that a specific Customer Account Clearing (CAC) has not been processed for a defined period. The placeholders in the message represent the following:
  
  &1: The specific customer account that is being referenced.
  &2: The start date of the period.
  &3: The end date of the period.
  
  Cause
  This error typically occurs when there is an attempt to process a clearing for a customer account that has not been properly set up or has not had any transactions during the specified period. Possible causes include:
  
  No Transactions: There are no transactions recorded for the customer account in the specified period.
  Incorrect Period: The period specified may not align with the accounting periods defined in the system.
  Configuration Issues: There may be configuration issues in the customer account settings or in the clearing process.
  Authorization Issues: The user may not have the necessary authorizations to perform the clearing for that account.
  
  Solution
  To resolve this error, you can take the following steps:
  
  
  Check Transactions: Verify if there are any transactions recorded for the customer account in the specified period. If there are none, you may need to process transactions before attempting to clear the account.
  
  
  Review Period Settings: Ensure that the period you are trying to process is open and valid in the system. Check the fiscal year settings and make sure that the period is not closed.
  
  
  Configuration Review: Review the configuration settings for the customer account and the clearing process. Ensure that the account is set up correctly for clearing.
  
  
  User Authorizations: Check if the user has the necessary authorizations to perform the clearing operation. If not, you may need to request additional permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more specific guidance related to the error message and the clearing process.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F-32 (Clear Customer) or F-03 (Clear G/L Account) that may be involved in the clearing process.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Documentation: Review the SAP Financial Accounting (FI) module documentation for more information on customer account management and clearing processes.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.