How To Fix 5E367 - Discount must be a value lower than &1 percent

SAP Error Message - Details

• Message type: E = Error

• Message class: 5E - Error messages for Spanish infotypes module pools

• Message number: 367

• Message text: Discount must be a value lower than &1 percent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5E367 - Discount must be a value lower than &1 percent ?

  The SAP error message 5E367, which states "Discount must be a value lower than &1 percent," typically occurs in the context of pricing and discounting in sales documents, such as sales orders or quotations. This error indicates that the discount percentage being entered or calculated exceeds the maximum allowable limit set in the system.
  Cause:
  
  Exceeding Maximum Discount Limit: The discount percentage you are trying to apply is higher than the predefined maximum discount limit configured in the system.
  Configuration Settings: The maximum discount limit is often set in the pricing procedure or in the customer master data. If the discount exceeds this limit, the system will trigger this error.
  Incorrect Data Entry: There may be a mistake in the data entry where an incorrect discount percentage is being input.
  
  Solution:
  
  Check Discount Percentage: Verify the discount percentage you are trying to apply. Ensure it is lower than the maximum limit specified in the error message.
  Review Configuration: 
  
  Go to the pricing procedure configuration in the SAP system (transaction code SPRO).
  Navigate to the relevant settings for discounts and check the maximum discount limit.
  If necessary, adjust the maximum discount limit to accommodate the required discount percentage, but ensure this aligns with business policies.
  
  
  Customer Master Data: Check the customer master data (transaction code XD02 or VD02) to see if there are specific discount limits set for the customer in question.
  Consult with Business Users: If the discount is valid and should be applied, consult with the relevant business users or pricing team to understand if there are any exceptions or special conditions that need to be considered.
  Error Handling: If the discount is indeed valid and should be processed, you may need to create a special pricing condition or exception in the system.
  
  Related Information:
  
  Pricing Procedure: The pricing procedure defines how prices and discounts are calculated in SAP. It includes various condition types, including discounts, surcharges, and taxes.
  Condition Records: Check if there are any condition records that might be affecting the discount calculation.
  User Exits or BAdIs: In some cases, custom logic may be implemented through user exits or BAdIs that could affect discount calculations. Review any custom code that might be influencing this behavior.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in pricing and sales processes.