How To Fix 5D744 - Pension insurance number differs from the process number

SAP Error Message - Details

• Message type: E = Error

• Message class: 5D - Error Messages for German Infotype Module Pools

• Message number: 744

• Message text: Pension insurance number differs from the process number

What causes this issue?

As soon as the <DS:DE.RVNUM>Pension Insurance Number</> is defined, the
ELENA procedure accesses this number and does not access the
<DS:DE.P01_VFNUM>Process Number</> (any longer). However, if both fields
are filled, the numbers that are stored there must match. This is not
the case here. The pension insurance number that you entered is &V1& and
the procedure number is &V2&.

How to fix this error?

Check that the pension insurance number is correct and adjust or delete
the procedure number.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5D744 - Pension insurance number differs from the process number ?

  The SAP error message 5D744, which states "Pension insurance number differs from the process number," typically occurs in the context of payroll processing or when dealing with employee data related to pension insurance in SAP systems. This error indicates a mismatch between the pension insurance number that has been entered or processed and the expected number associated with the employee's record.
  Cause:
  
  Data Entry Error: The pension insurance number may have been entered incorrectly in the employee's master data.
  Mismatch in Records: The pension insurance number in the payroll processing data does not match the one stored in the employee's master data.
  Changes in Employee Data: If the employee's pension insurance number has changed (e.g., due to a change in employment status or a correction), but the payroll system has not been updated accordingly.
  Configuration Issues: There may be issues with the configuration of the payroll system or the integration with external pension systems.
  
  Solution:
  
  Verify Employee Data: Check the employee's master data in the SAP system to ensure that the pension insurance number is correct. This can be done using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  Update Records: If the pension insurance number is incorrect, update it in the employee's master data. Ensure that the correct number is entered and saved.
  Check Payroll Results: Review the payroll results for the employee to ensure that the correct pension insurance number is being used in the payroll run.
  Reprocess Payroll: If changes were made to the employee's data, you may need to reprocess the payroll for the affected period to ensure that the correct data is reflected.
  Consult Documentation: Review SAP documentation or consult with your SAP support team for any specific configurations or settings that may need to be adjusted.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and PC00_MXX_CALC (for payroll processing).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Integration with External Systems: If your organization uses external systems for pension management, ensure that the data is synchronized correctly between SAP and those systems.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that no new errors are introduced.
  
  If the problem persists after following these steps, it may be necessary to engage with SAP support or a consultant who specializes in SAP HR and payroll to further investigate the issue.