How To Fix 5D743 - Enter only one recipient type

SAP Error Message - Details

• Message type: E = Error

• Message class: 5D - Error Messages for German Infotype Module Pools

• Message number: 743

• Message text: Enter only one recipient type

What causes this issue?

You specified a fund/branch office (for diskette dispatch) and a company
number for the forwarding office (for the e-mail procedure) for the
recipient of the DEUEV notification file.
However, a DEUEV notification file can only have one recipient type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If the DEUEV notification file is sent on diskette (or via EDI), specify
only one payee fund (fund/branch office).
If the DEUEV notification file is sent by e-mail, only enter the company
number of the forwarding office.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5D743 - Enter only one recipient type ?

  The SAP error message 5D743 ("Enter only one recipient type") typically occurs when you are trying to send a message or notification in SAP and have selected multiple recipient types in a context where only one is allowed. This can happen in various scenarios, such as when configuring email notifications, alerts, or workflows.
  Cause:
  The error is triggered when the system detects that more than one recipient type has been selected. For example, you might have selected both "User" and "Group" as recipient types, which is not permitted in that specific context.
  Solution:
  To resolve this error, you should:
  
  
  Review Recipient Selection: Go back to the screen where you are entering the recipient information. Check the recipient type options you have selected.
  
  
  Select Only One Recipient Type: Ensure that you only select one type of recipient. For instance, if you choose "User," do not select "Group" or any other type.
  
  
  Save Changes: After making the necessary adjustments, save your changes and try to execute the action again.
  
  
  Related Information:
  
  
  Transaction Codes: Depending on where you encounter this error, you may be using specific transaction codes related to messaging, notifications, or workflow management.
  
  
  Documentation: Refer to SAP documentation or help files related to the specific module you are working with (e.g., SAP Workflow, SAP Business Communication).
  
  
  SAP Notes: Check the SAP Support Portal for any notes or updates related to this error message, as there may be specific patches or updates that address similar issues.
  
  
  User Roles and Permissions: Ensure that your user role has the necessary permissions to send messages or notifications, as restrictions may also lead to unexpected behavior.
  
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.