How To Fix 5D585 - Enter CI key 0 for HI key 7

SAP Error Message - Details

• Message type: E = Error

• Message class: 5D - Error Messages for German Infotype Module Pools

• Message number: 585

• Message text: Enter CI key 0 for HI key 7

Germany only

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message 5D585 - Enter CI key 0 for HI key 7 ?

  The SAP error message "5D585 Enter CI key 0 for HI key 7" typically relates to issues with the configuration of the system, particularly in the context of handling hierarchical data or master data records. This error often arises in scenarios involving the use of characteristic values in classification or when dealing with hierarchical structures in SAP.
  Cause:
  
  Missing Configuration: The error may occur if the system is expecting a certain configuration or characteristic that has not been defined or is missing.
  Incorrect Hierarchical Structure: The hierarchical structure may not be set up correctly, leading to the system being unable to find the expected characteristic key.
  Data Inconsistency: There may be inconsistencies in the data that are causing the system to look for a characteristic that does not exist or is not properly linked.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the relevant characteristics and ensure that all necessary keys and values are defined correctly.
  Validate Hierarchical Structure: Ensure that the hierarchical structure is correctly set up and that all nodes and keys are properly defined.
  Data Maintenance: Check the master data records for any inconsistencies or missing entries. Make sure that the characteristic values are correctly assigned to the relevant objects.
  Transaction Codes: Use transaction codes like CT04 (to maintain characteristics) or CL02 (to maintain classes) to review and correct any issues in the configuration.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the configuration of characteristics and hierarchies.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific fixes or workarounds.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can provide insights or solutions.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that the system behaves as expected.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.