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How To Fix 5D585 - Enter CI key 0 for HI key 7


5D585 - Overview


5D585 - Details

  • The SAP error message "5D585 Enter CI key 0 for HI key 7" typically relates to issues with the configuration of the system, particularly in the context of handling hierarchical data or master data records. This error often arises in scenarios involving the use of characteristic values in classification or when dealing with hierarchical structures in SAP.
    
    Cause: Missing Configuration: The error may occur if the system is expecting a certain configuration or characteristic that has not been defined or is missing. Incorrect Hierarchical Structure: The hierarchical structure may not be set up correctly, leading to the system being unable to find the expected characteristic key. Data Inconsistency: There may be inconsistencies in the data that are causing the system to look for a characteristic that does not exist or is not properly linked.
    Solution: Check Configuration: Review the configuration settings for the relevant characteristics and ensure that all necessary keys and values are defined correctly. Validate

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