How To Fix 5D570 - Enter a valid branch office for the heath insurance fund


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5D - Error Messages for German Infotype Module Pools

  • Message number: 570

  • Message text: Enter a valid branch office for the heath insurance fund

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5D570 - Enter a valid branch office for the heath insurance fund ?

    The SAP error message 5D570, which states "Enter a valid branch office for the health insurance fund," typically occurs in the context of employee data management, particularly when dealing with health insurance information in the SAP Human Capital Management (HCM) module.

    Cause:

    This error usually arises due to one of the following reasons:

    1. Invalid Branch Office Code: The branch office code entered for the health insurance fund is either incorrect or does not exist in the system.
    2. Missing Configuration: The branch office may not be properly configured in the system, or the relationship between the health insurance fund and the branch office is not established.
    3. Data Entry Error: There may be a typographical error in the branch office code entered by the user.
    4. Master Data Issues: The employee's master data may not be complete or may have inconsistencies related to health insurance information.

    Solution:

    To resolve this error, you can take the following steps:

    1. Verify Branch Office Code:

      • Check the branch office code entered in the employee's health insurance data.
      • Ensure that it matches the valid codes defined in the system.
    2. Check Configuration:

      • Ensure that the branch office is correctly configured in the SAP system.
      • Navigate to the relevant configuration settings in the SAP HCM module to verify that the branch office is linked to the health insurance fund.
    3. Correct Data Entry:

      • If there is a typographical error, correct it and re-enter the branch office code.
    4. Review Employee Master Data:

      • Check the employee's master data for completeness and accuracy, particularly in the infotype related to health insurance (e.g., Infotype 0071 for health insurance).
      • Ensure that all required fields are filled out correctly.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on the configuration of health insurance funds and branch offices.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP HCM expert for further assistance.

    Related Information:

    • Infotypes: Familiarize yourself with relevant infotypes in SAP HCM, such as Infotype 0071 (Health Insurance) and Infotype 0001 (Organizational Assignment).
    • Customization: Understand how your organization has customized the SAP system, as configurations may vary.
    • SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.

    By following these steps, you should be able to identify and resolve the cause of the error message 5D570 in SAP.

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