How To Fix 5D572 - CI key 1 is not allowed for voluntary health insurance

SAP Error Message - Details

• Message type: E = Error

• Message class: 5D - Error Messages for German Infotype Module Pools

• Message number: 572

• Message text: CI key 1 is not allowed for voluntary health insurance

What causes this issue?

Those voluntarily insured in health insurance are processed separately
for nursing insurance. For this reason, the NI key 1 is not allocated
to this employee. Usually NI key 7 is used.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5D572 - CI key 1 is not allowed for voluntary health insurance ?

  The SAP error message "5D572 CI key 1 is not allowed for voluntary health insurance" typically occurs in the context of managing health insurance data within the SAP system, particularly in the area of employee benefits and payroll processing. This error indicates that there is an issue with the configuration or assignment of the health insurance plan for an employee.
  Cause:
  
  Incorrect Configuration: The health insurance plan may not be properly configured to allow voluntary health insurance options. This could be due to missing settings in the SAP system.
  Invalid CI Key: The CI (Coverage Indicator) key being used may not be valid for the type of health insurance being processed. In this case, "CI key 1" is not recognized as a valid option for voluntary health insurance.
  Employee Master Data: The employee's master data may not be set up correctly, leading to conflicts with the health insurance assignment.
  Legal Regulations: There may be legal or regulatory restrictions that prevent the use of certain CI keys for voluntary health insurance.
  
  Solution:
  
  Check Configuration: Review the configuration settings for health insurance plans in the SAP system. Ensure that the voluntary health insurance options are correctly set up and that the CI keys are properly defined.
  Validate CI Key: Confirm that the CI key being used is appropriate for the type of health insurance. You may need to consult with your SAP HR or payroll consultant to verify the correct keys.
  Review Employee Data: Check the employee's master data to ensure that all relevant fields are filled out correctly, particularly those related to health insurance.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on health insurance configuration and CI keys.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to health insurance configuration and error messages. These notes often provide specific guidance and solutions for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and SPRO (SAP Project Reference Object) for configuration settings.
  Testing: After making changes, conduct thorough testing to ensure that the error is resolved and that the health insurance processing works as expected.
  
  By following these steps, you should be able to identify and resolve the issue related to the SAP error message "5D572 CI key 1 is not allowed for voluntary health insurance."