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Message type: E = Error
Message class: 5D - Error Messages for German Infotype Module Pools
Message number: 021
Message text: Correspondence key & is not allowed for type &
You have entered a correspondance key that is not provided for.
Check the following:
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Have you entered the right key?Error message extract from SAP system. Copyright SAP SE.
5D021
- Correspondence key & is not allowed for type & ?The SAP error message 5D021 typically indicates that there is an issue with the correspondence key being used in a specific context, often related to the configuration of correspondence types in the SAP system. This error can occur in various modules, such as Financial Accounting (FI) or Customer Relationship Management (CRM), where correspondence is generated for documents or transactions.
Cause:
The error message "Correspondence key & is not allowed for type &" suggests that the correspondence key you are trying to use is not valid for the specified correspondence type. This can happen due to several reasons:
Incorrect Configuration: The correspondence key may not be configured correctly in the system for the specified type. This could be due to missing entries in the configuration tables.
Incompatibility: The correspondence key may not be compatible with the type of document or transaction you are processing.
Authorization Issues: There may be restrictions or authorizations that prevent the use of certain correspondence keys for specific types.
Data Entry Errors: There could be a typo or incorrect entry in the correspondence key or type being used.
Solution:
To resolve the error, you can take the following steps:
Check Configuration:
- Go to the configuration settings for correspondence in the relevant module (e.g., FI or CRM).
- Verify that the correspondence key is correctly defined for the type you are trying to use.
- Ensure that all necessary entries are present in the configuration tables.
Review Documentation:
- Check the documentation for the specific correspondence type to ensure that the key you are using is valid.
Test with Different Keys:
- If possible, try using a different correspondence key that is known to work with the specified type to see if the error persists.
Consult with SAP Support:
- If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for assistance. They may have additional insights or access to logs that can help diagnose the problem.
Check User Authorizations:
- Ensure that the user has the necessary authorizations to use the specified correspondence key and type.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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