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How To Fix 5C802 - Global deletion of accounts in a productive client is not permitted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5C - HR: Messages for Switzerland

  • Message number: 802

  • Message text: Global deletion of accounts in a productive client is not permitted

  • Show details Hide details
  • What causes this issue?

    The current client is "productive" from <DS:DE.CCCATEGORY>category</>.
    The system tried to delete <zh>all</> accounts at least one of
    <DS:DE.P02K_KASSE>pension fund</>. This is not allowed in a productive
    client.

    System Response

    Processing is cancelled.

    How to fix this error?

    In the productive plant errors must be purged in accounts through
    correction postings.
    Single accounts - as long as they are not empty - can be deleted
    through transaction account maintenance (PACB).

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5C802 - Global deletion of accounts in a productive client is not permitted ?

    The SAP error message 5C802 indicates that there is an attempt to perform a global deletion of accounts in a productive client, which is not allowed. This is a safeguard in SAP to prevent accidental loss of data in a live environment.

    Cause:

    The error occurs when a user tries to delete accounts (such as G/L accounts, customer accounts, vendor accounts, etc.) in a productive client (i.e., a client that is used for live transactions). SAP restricts this action to protect the integrity of the data and ensure that critical business processes are not disrupted.

    Solution:

    1. Check Client Type: Ensure that you are not in a productive client. If you need to perform deletions, consider doing this in a development or test client where such operations are permitted.

    2. Use Transaction Codes: If you need to delete accounts, you can use transaction codes like OBD2 (for G/L accounts) or FD02 (for customer accounts) in a non-productive environment.

    3. Authorization: Ensure that you have the necessary authorizations to perform deletions. If you are authorized but still facing the issue, consult with your SAP Basis or security team.

    4. Data Archiving: Instead of deleting accounts, consider archiving them if they are no longer needed. This can be done using the data archiving functionality in SAP, which allows you to remove data from the database while keeping it accessible for reporting.

    5. Consult Documentation: Review SAP documentation or consult with your SAP support team for best practices regarding account management and deletion.

    6. Change Client Settings: If you are an administrator and need to change the settings, you can do so in the client settings, but this should be done with caution and typically not recommended in a productive environment.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might provide additional context or updates regarding this error message.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • Backup: Always ensure that you have a backup of your data before performing any deletions or significant changes in your SAP environment.

    Important:

    Always exercise caution when dealing with deletions in SAP, especially in a productive environment. It is advisable to consult with your SAP functional or technical team before proceeding with any actions that could affect live data.

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