How To Fix 5C713 - EE's account is already locked for reference date

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 713

• Message text: EE's account is already locked for reference date

What causes this issue?

The employee account should be locked as of the reference date. This
requires that the current lock date is before date.

System Response

The lock date remains unchanged.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C713 - EE's account is already locked for reference date ?

  The SAP error message "5C713 EE's account is already locked for reference date" typically indicates that an employee's account is locked for a specific reference date, preventing any further processing or changes to that account for that date. This can occur in various SAP modules, particularly in Human Capital Management (HCM) or Payroll.
  Cause:
  
  
  Account Locking: The employee's account may have been locked due to various reasons, such as:
  
  The employee is on leave or has been terminated.
  There are pending actions or approvals that need to be resolved.
  The account was manually locked by an administrator for auditing or compliance reasons.
  
  
  
  Reference Date: The reference date mentioned in the error message is likely a specific date for which the system is trying to process data (e.g., payroll processing, time evaluation).
  
  
  Solution:
  
  
  Unlock the Account:
  
  An administrator or HR personnel with the appropriate permissions should check the employee's account status.
  Use transaction codes like PA30 (Maintain HR Master Data) to view the employee's details and check for any locks.
  If the account is locked, it can be unlocked by removing the lock status.
  
  
  
  Check for Pending Actions:
  
  Review any pending actions or approvals that may be causing the lock.
  Ensure that all necessary actions (e.g., leave approvals, terminations) are completed.
  
  
  
  Consult Documentation:
  
  Refer to your organization's internal documentation or SAP notes for specific procedures related to account locking and unlocking.
  
  
  
  Contact SAP Support:
  
  If the issue persists or if you are unsure about the steps to take, consider reaching out to SAP support for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA40 (Personnel Actions), and others that may help in managing employee records.
  User Roles and Permissions: Ensure that the user attempting to unlock the account has the necessary permissions to perform this action.
  Audit and Compliance: Understand the implications of unlocking an account, especially in terms of compliance and auditing requirements within your organization.
  
  By following these steps, you should be able to resolve the error and proceed with the necessary actions for the employee's account.