How To Fix 5C685 - Internal error with authorization check for account '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 685

• Message text: Internal error with authorization check for account '&1'

What causes this issue?

An internal error occurred when determining your authorization for
account &V1&.

System Response

Access to account refused.

How to fix this error?

Inform your system administrator.

Procedure for System Administrators

Look for the cause of error; the ABAP command "authority-check"
delivered error code &V2& when accessing authorization object P_CH_PK.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C685 - Internal error with authorization check for account '&1' ?

  The SAP error message 5C685 indicates an internal error related to an authorization check for a specific account. This error typically arises when there is an issue with the authorization objects or roles assigned to a user trying to access a particular account or transaction.
  Cause:
  
  Authorization Issues: The user may not have the necessary authorizations to access the specified account. This could be due to missing roles or incorrect authorizations assigned to the user.
  Configuration Errors: There may be a misconfiguration in the authorization objects related to the account in question.
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or inconsistencies in the authorization data.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU01 to check the user’s roles and authorizations.
  Ensure that the user has the necessary roles that include the required authorization objects for the account.
  
  
  
  Review Authorization Objects:
  
  Identify the authorization objects related to the account and verify that the user has the correct values assigned.
  Use transaction code SU53 immediately after the error occurs to analyze the last authorization check and see which authorization object failed.
  
  
  
  Adjust Roles:
  
  If the user lacks the necessary authorizations, you may need to adjust their roles or create a new role that includes the required authorizations.
  Use transaction code PFCG to modify roles and add the necessary authorization objects.
  
  
  
  Check for System Notes:
  
  Look for any SAP Notes related to this error message. Sometimes, SAP releases notes that address specific bugs or issues related to authorization checks.
  
  
  
  Consult with Basis Team:
  
  If the issue persists, consult with your SAP Basis team or security team to investigate further. They may need to check for system inconsistencies or perform a more in-depth analysis.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  SAP Notes: Search the SAP Support Portal for any relevant notes that may provide additional context or solutions for this specific error.
  Documentation: Review SAP documentation on authorization management to understand how to properly configure roles and authorizations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.