How To Fix 5C565 - Documentation text could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 565

• Message text: Documentation text could not be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C565 - Documentation text could not be read ?

  The SAP error message 5C565 ("Documentation text could not be read") typically indicates that the system is unable to retrieve or display the documentation text associated with a particular object or transaction. This can occur for various reasons, including missing documentation, issues with the SAP system configuration, or problems with the underlying database.
  Causes:
  
  Missing Documentation: The documentation text may not exist in the system for the specific object or transaction you are trying to access.
  Authorization Issues: The user may not have the necessary authorizations to view the documentation.
  System Configuration: There may be issues with the configuration of the SAP system that prevent the documentation from being accessed.
  Database Issues: Problems with the database or data inconsistencies can also lead to this error.
  Transport Issues: If the documentation was recently transported from another system, it may not have been properly imported.
  
  Solutions:
  
  Check Documentation Availability: Verify if the documentation text exists for the object or transaction. You can do this by checking the relevant configuration or documentation tables.
  Authorization Check: Ensure that the user has the necessary authorizations to access the documentation. You may need to consult with your SAP security team to verify user roles and permissions.
  System Configuration Review: Review the system configuration settings to ensure that everything is set up correctly for documentation retrieval.
  Database Consistency Check: Perform a database consistency check to identify and resolve any underlying issues that may be affecting data retrieval.
  Transport Logs: If the issue arose after a transport, check the transport logs to ensure that all objects were transported correctly and that no errors occurred during the process.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  SAP Support Portal: Utilize the SAP Support Portal to search for specific notes or patches related to this error.
  Transaction Codes: Familiarize yourself with transaction codes like SE11 (Data Dictionary), SE37 (Function Modules), and SE80 (Object Navigator) to investigate the documentation and related objects.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.