How To Fix 5C371 - Signing and sending of wage notification completed with errors (&1,&2,&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 371

• Message text: Signing and sending of wage notification completed with errors (&1,&2,&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C371 - Signing and sending of wage notification completed with errors (&1,&2,&3) ?

  The SAP error message 5C371, which states "Signing and sending of wage notification completed with errors (&1,&2,&3)," typically occurs in the context of payroll processing, particularly when dealing with wage notifications that need to be sent to external authorities or systems.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Issues: There may be missing or incorrect data in the wage notification that prevents it from being processed correctly.
  Configuration Errors: The configuration settings for the wage notification process may not be set up correctly in the SAP system.
  Authorization Issues: The user or process attempting to send the wage notification may not have the necessary authorizations.
  Technical Errors: There could be issues with the underlying technical infrastructure, such as communication problems with external systems or services.
  Format Issues: The format of the wage notification may not comply with the requirements of the receiving system.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Logs: Review the detailed logs for the wage notification process to identify specific errors or warnings that can provide more context about the failure.
  Validate Data: Ensure that all required fields in the wage notification are filled out correctly and that the data adheres to the expected formats.
  Review Configuration: Check the configuration settings related to wage notifications in the SAP system. Ensure that all necessary parameters are correctly set.
  Authorization Check: Verify that the user or process has the necessary authorizations to perform the signing and sending of wage notifications.
  Test Communication: If the wage notification is being sent to an external system, test the communication to ensure that there are no connectivity issues.
  Consult Documentation: Refer to SAP documentation or notes related to wage notifications for any specific guidance or known issues.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PC00_MXX_CALC (for payroll processing) and PC00_MXX_MAINT (for maintaining wage types).
  SAP Notes: Search for SAP Notes related to error 5C371 in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error related to the signing and sending of wage notifications in SAP.