How To Fix 5C369 - Signing and sending of wage notification started (&1,&2,&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 369

• Message text: Signing and sending of wage notification started (&1,&2,&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C369 - Signing and sending of wage notification started (&1,&2,&3) ?

  The SAP error message 5C369, which states "Signing and sending of wage notification started (&1,&2,&3)," typically relates to issues encountered during the process of generating and sending wage notifications in the SAP system. This error can occur in the context of payroll processing, particularly when dealing with electronic wage statements or notifications.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Configuration Issues: Incorrect configuration settings in the payroll or wage notification module.
  Authorization Problems: The user may not have the necessary authorizations to perform the signing and sending of wage notifications.
  Technical Errors: Issues with the underlying technical infrastructure, such as problems with the communication layer or the electronic data interchange (EDI) setup.
  Data Issues: Missing or incorrect data in the employee master records or payroll results that are required for generating the wage notifications.
  System Performance: High system load or performance issues that may prevent the process from completing successfully.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Configuration: Review the configuration settings for wage notifications in the SAP system. Ensure that all necessary parameters are correctly set up.
  Verify Authorizations: Ensure that the user executing the process has the appropriate authorizations to sign and send wage notifications.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the process.
  Data Validation: Validate the employee data and payroll results to ensure that all required information is present and correct.
  System Performance: Monitor system performance and check for any ongoing issues that may affect the execution of the process.
  Consult Documentation: Refer to SAP documentation or notes related to wage notifications for any specific guidance or known issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PC00_MXX_CALC (for payroll processing) and PC00_MXX_WAGE (for wage notifications).
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.