How To Fix 5C293 - Municipality key for municipality in Geneva missing from city details

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 293

• Message text: Municipality key for municipality in Geneva missing from city details

What causes this issue?

For residences and places of work in the canton of Geneva, you must also
define the municipality key in the system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If the problem exists for personal data, check whether the information
on residence and places of work within "Additions WHT Geneva" of the Tax
CH infotype (0038) is correctly maintained.
If the problem exists for employer data, check the municipality
information in the maintenance view "Employer Data for WHT Accounting
Geneva (GeTIS)" (V_T5C2P_ABRNR).
For more information, see the help for the affected fields in the infoty
pe or view maintenance.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C293 - Municipality key for municipality in Geneva missing from city details ?

  The SAP error message 5C293, which states "Municipality key for municipality in Geneva missing from city details," typically occurs in the context of SAP systems that handle master data related to addresses, particularly in the context of public sector or tax-related functionalities. This error indicates that the system is unable to find the necessary municipality key for a specific municipality (in this case, Geneva) in the city details.
  Cause:
  
  Missing Data: The municipality key for Geneva may not be defined in the system. This could be due to incomplete configuration or missing entries in the relevant tables.
  Incorrect Configuration: The configuration settings for municipalities or city details may not be set up correctly, leading to the absence of the required municipality key.
  Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing or incorrect entries.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP (usually in the SPRO transaction) and ensure that the municipality for Geneva is properly defined.
  Verify that the municipality key is correctly assigned to the city details for Geneva.
  
  
  
  Maintain City Details:
  
  Use transaction codes like OBD2 (for maintaining city details) to check if the municipality key for Geneva exists. If it does not, you will need to create it.
  Ensure that all required fields are filled out correctly.
  
  
  
  Data Entry:
  
  If you have access to the relevant data tables (like T005 for city details), check if the entry for Geneva exists. If not, you may need to add it manually.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to municipality keys and city details to ensure compliance with any specific requirements.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBD2 for city details, SPRO for configuration, and SE11 for data dictionary to check table structures.
  SAP Notes: Search for SAP Notes related to municipality keys and city details for any known issues or patches that may address this error.
  User Roles: Ensure that you have the necessary permissions to make changes to the configuration or data entries.
  
  By following these steps, you should be able to resolve the error message 5C293 and ensure that the municipality key for Geneva is correctly set up in your SAP system.