How To Fix 5A397 - Program error: Relationship & between & and & not permitted.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5A - Basis Personnel Management

• Message number: 397

• Message text: Program error: Relationship & between & and & not permitted.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5A397 - Program error: Relationship & between & and & not permitted. ?

  The SAP error message 5A397 indicates a program error related to a relationship that is not permitted between certain objects in the system. This error typically arises in the context of master data management, particularly when dealing with relationships between different entities, such as materials, vendors, or customers.
  Cause:
  The error message "Relationship & between & and & not permitted" usually occurs due to one of the following reasons:
  
  
  Invalid Relationship Type: The relationship type defined between the objects is not valid. For example, trying to establish a relationship that is not allowed by the system configuration or business rules.
  
  
  Data Inconsistency: There may be inconsistencies in the data that prevent the relationship from being established. This could be due to missing or incorrect data in the master records.
  
  
  Configuration Issues: The configuration settings in the system may not allow for the specified relationship. This could be due to settings in the customizing (SPRO) related to the specific object types.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to create or modify the relationship between the specified objects.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Relationship Type: Verify that the relationship type you are trying to establish is valid for the objects involved. Consult the documentation or configuration settings to ensure that the relationship is permitted.
  
  
  Review Master Data: Check the master data for the objects involved in the relationship. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  
  
  Configuration Review: If you have access, review the configuration settings in SPRO related to the object types involved. Ensure that the relationship type is allowed in the system configuration.
  
  
  Authorization Check: Ensure that the user attempting to create or modify the relationship has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Debugging: If you have access to debugging tools, you can analyze the program logic to identify the exact point of failure and understand why the relationship is being rejected.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific module you are working with (e.g., Material Management, Customer Relationship Management) for more details on relationships and configurations.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.