How To Fix 5A399 - Enter an Internet mail address

SAP Error Message - Details

• Message type: E = Error

• Message class: 5A - Basis Personnel Management

• Message number: 399

• Message text: Enter an Internet mail address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5A399 - Enter an Internet mail address ?

  The SAP error message 5A399 ("Enter an Internet mail address") typically occurs when a user attempts to send an email from within the SAP system, but the required email address field is either empty or incorrectly formatted. This error is often encountered in transactions or processes that involve sending notifications, alerts, or reports via email.
  
  Cause:
  
  Missing Email Address: The most common cause is that the email address field is left blank.
  Invalid Email Format: The email address provided does not conform to standard email formatting rules (e.g., missing "@" symbol, invalid characters).
  User Profile Issues: The user profile may not have a valid email address set up in the SAP system.
  
  Configuration Issues: There may be issues with the configuration of the SAPconnect (SCOT) settings, which handle email communication.
  
  
  Solution:
  
  Check Email Address: Ensure that the email address is entered correctly in the relevant field. It should follow the standard format (e.g., [e-mail]).
  User Profile: Verify that