How To Fix 5A380 - Internal read error: infotype & cannot be read using this function module

SAP Error Message - Details

• Message type: E = Error

• Message class: 5A - Basis Personnel Management

• Message number: 380

• Message text: Internal read error: infotype & cannot be read using this function module

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5A380 - Internal read error: infotype & cannot be read using this function module ?

  The SAP error message 5A380 indicates an "Internal read error" related to a specific infotype that cannot be read using the designated function module. This error typically arises in the context of Human Capital Management (HCM) or Personnel Administration when the system attempts to access employee data stored in infotypes.
  Causes:
  
  Data Corruption: The infotype data may be corrupted or inconsistent, leading to read errors.
  Authorization Issues: The user may not have the necessary authorizations to access the infotype data.
  Configuration Issues: There may be configuration problems in the system that prevent the function module from accessing the infotype correctly.
  Missing Data: The infotype may not exist for the employee or may not have been maintained properly.
  Function Module Issues: The function module being used may have bugs or may not be suitable for the specific infotype.
  
  Solutions:
  
  Check Data Integrity: Use transaction codes like SE16 or SE11 to check the relevant infotype table for data integrity. Look for any inconsistencies or missing entries.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the infotype. You can check this using transaction SU53 or by reviewing the user's role assignments.
  Debugging: If you have access to debugging tools, you can debug the function module to identify where the error occurs. This may provide insights into the specific cause of the read error.
  Check Configuration: Review the configuration settings for the infotype in transaction SPRO. Ensure that the infotype is correctly configured and that all necessary settings are in place.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Recreate the Infotype: If the infotype is corrupted, you may need to recreate it for the affected employee. This can be done using the appropriate transaction (e.g., PA30 for maintaining HR master data).
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and SE16 (Data Browser).
  Infotypes: Understand the specific infotype that is causing the error. Each infotype has a unique number and serves a specific purpose in HR data management.
  Function Modules: Identify the function module that is being used to read the infotype data. You can use transaction SE37 to explore the function module and its parameters.
  
  By following these steps, you should be able to diagnose and resolve the error message 5A380 in SAP.