How To Fix 5A381 - Suppressed dialog not possible for external infotype &

SAP Error Message - Details

• Message type: E = Error

• Message class: 5A - Basis Personnel Management

• Message number: 381

• Message text: Suppressed dialog not possible for external infotype &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5A381 - Suppressed dialog not possible for external infotype & ?

  The SAP error message 5A381 ("Suppressed dialog not possible for external infotype &") typically occurs when there is an attempt to process an external infotype in a way that is not supported by the system. This error is often related to the handling of infotypes in the SAP Human Capital Management (HCM) module, particularly when dealing with external data sources or interfaces.
  Cause:
  
  External Infotype Handling: The error indicates that the system is trying to suppress a dialog for an external infotype, which is not allowed. External infotypes are typically used for data that is not stored directly in the SAP database but is instead sourced from external systems.
  Configuration Issues: There may be configuration settings in the system that are not properly set up to handle the external infotype.
  Data Inconsistencies: There could be inconsistencies or issues with the data being processed, leading to the system being unable to handle the request as expected.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the external infotype in the SAP system. Ensure that the infotype is correctly defined and that all necessary settings are in place.
  Review Data: Check the data being processed for the external infotype. Ensure that it is complete and consistent. Look for any missing or incorrect entries that could be causing the issue.
  Debugging: If you have access to debugging tools, you can trace the execution of the program to identify where the error is occurring. This may provide insights into what is causing the suppression dialog issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific infotype and its handling. There may be specific guidelines or known issues that can help resolve the error.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may have additional insights or patches that can resolve the issue.
  
  Related Information:
  
  Infotypes: In SAP HCM, infotypes are used to store employee-related data. External infotypes are those that are sourced from outside the SAP system.
  Dialog Suppression: This refers to the ability to suppress user interface dialogs in certain processes. If the system does not support this for a specific infotype, it will raise an error.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.