How To Fix 5A377 - Save was canceled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5A - Basis Personnel Management

  • Message number: 377

  • Message text: Save was canceled

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  • What causes this issue?

    The save procedure was cancelled. This may be for the following
    reasons:
    1. If the automatic recording of Customizing tables and automatic
    transport link for Personnel Planning data are active in a client, data
    must be written to a transport request when it is saved. If there is no
    correction request, the changes cannot be saved.
    2. Distributed Organizational Management is active. The save procedure
    affects unregistered or non-original objects or relationships and was
    cancelled by the user.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5A377 - Save was canceled ?

    The SAP error message "5A377 Save was canceled" typically occurs when a user attempts to save a transaction or data entry in the SAP system, but the save operation is interrupted or canceled for some reason. Here are some common causes, potential solutions, and related information regarding this error:

    Causes:

    1. User Cancellation: The user may have manually canceled the save operation, either by clicking a cancel button or closing the dialog.
    2. System Timeout: The session may have timed out due to inactivity, leading to the cancellation of the save operation.
    3. Validation Errors: There may be validation errors in the data being saved, which can cause the system to cancel the operation.
    4. Authorization Issues: The user may not have the necessary authorizations to perform the save operation, leading to a cancellation.
    5. Technical Issues: There could be underlying technical issues, such as database locks, network problems, or system errors.

    Solutions:

    1. Retry the Operation: If the cancellation was unintentional, try to re-enter the data and save again.
    2. Check for Validation Errors: Review the data being entered for any errors or missing required fields. Correct any issues and attempt to save again.
    3. Session Management: Ensure that your session is active and not timed out. If it has timed out, log back into the system and try again.
    4. Authorization Check: Verify that you have the necessary permissions to perform the save operation. If not, contact your system administrator to request the required authorizations.
    5. Technical Support: If the issue persists, consult your IT support team or SAP Basis team to investigate any technical issues that may be causing the error.

    Related Information:

    • Transaction Logs: Check transaction logs or system messages for more detailed information about why the save was canceled.
    • SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • User Training: Ensure that users are trained on the proper procedures for data entry and saving in the SAP system to minimize the risk of unintentional cancellations.

    If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further investigation.

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