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Message type: E = Error
Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog
Message number: 838
Message text: You cannot change requests once they have been approved
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56838
- You cannot change requests once they have been approved ?The SAP error message 56838, which states "You cannot change requests once they have been approved," typically occurs in the context of workflow processes or approval workflows within SAP. This error indicates that an attempt is being made to modify a request (such as a purchase requisition, purchase order, or other document) that has already received approval, and the system is designed to prevent changes to maintain data integrity and compliance.
Cause:
- Approval Status: The request has already been approved, and the system is configured to prevent any changes to approved documents.
- Workflow Configuration: The workflow settings may be configured to lock documents after approval to ensure that no unauthorized changes are made.
- Authorization Issues: The user may not have the necessary permissions to make changes to approved requests.
Solution:
- Review Approval Status: Check the status of the request. If it is approved, you will need to follow the appropriate process to either reject it or create a new request.
- Revoke Approval: If changes are necessary, you may need to revoke the approval (if your role allows) or ask someone with the appropriate authority to do so.
- Create a New Request: If the request cannot be modified, consider creating a new request that reflects the necessary changes.
- Consult Workflow Administrator: If you believe changes should be allowed, consult with your SAP workflow administrator to review the workflow configuration and see if adjustments can be made.
- Check User Permissions: Ensure that you have the necessary permissions to modify requests. If not, contact your SAP security administrator.
Related Information:
If the issue persists after following these steps, it may be beneficial to engage with your SAP support team for further assistance.
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