How To Fix 56789 - Address entry not possible because trip overlapping is allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 789

• Message text: Address entry not possible because trip overlapping is allowed

What causes this issue?

For a trip schema, you activated the functions <LS>Trip Overlapping
Allowed</> and <LS>Enter Addresses for Trip Destinations</> under
<DS:SIMG.SIMG_OHR_FIELDCONTR>Define Schema and Individual Field Control
</>.

System Response

The system has deactivated the <LS>Enter Addresses for Trip Destinations
</> function.

How to fix this error?

The simultaneous use of the functions <LS>Trip Overlapping Allowed</>
and <LS>Enter Addresses for Trip Destinations</> is <zh>not</>
advisable. The <LS>Trip Overlapping Allowed</> function is intended for
expense reports that are <ZH>not</> related to trips (see
<DS:DE.PTRV_OTHER_EXPENSES>Receipt Settlement w/o Trip</>). These trip
schemas do <zh>not</> permit the entry of addresses. The <LS>Enter
Addresses for Trip Destinations</> function is intended for trips and
travel expense reports.
Activate only one of the two functions according to your requirements.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 56789 - Address entry not possible because trip overlapping is allowed ?

  The SAP error message "56789 Address entry not possible because trip overlapping is allowed" typically occurs in the context of travel management or logistics within the SAP system. This error indicates that there is an issue with the trip data being entered, specifically that the system has detected overlapping trips, which is not allowed under the current configuration.
  Cause:
  
  
  Overlapping Trips: The primary cause of this error is that the trip you are trying to enter overlaps with an existing trip in the system. This could be due to:
  
  The start and end dates of the new trip intersecting with those of an existing trip.
  Multiple trips being scheduled for the same time period for the same employee or vehicle.
  
  
  
  Configuration Settings: The system may be configured to disallow overlapping trips, which is a common practice to avoid confusion and ensure accurate tracking of travel expenses and logistics.
  
  
  Solution:
  
  
  Check Existing Trips: Review the existing trips for the employee or vehicle in question. Ensure that the new trip does not overlap with any of these trips. You can do this by:
  
  Navigating to the relevant trip management transaction (e.g., PR05 for travel expenses).
  Checking the start and end dates of existing trips.
  
  
  
  Adjust Trip Dates: If you find that the new trip overlaps with an existing one, you will need to adjust the dates of either the new trip or the existing trip to eliminate the overlap.
  
  
  Configuration Review: If overlapping trips are necessary for your business process, you may need to review the configuration settings in SAP. This may involve:
  
  Consulting with your SAP administrator or functional consultant to see if the settings can be adjusted to allow overlapping trips.
  Understanding the implications of changing this setting, as it may affect reporting and expense tracking.
  
  
  
  Error Handling: If you believe that the error is incorrect (for example, if there are no overlapping trips), you may want to:
  
  Clear any temporary data or cache that might be causing the issue.
  Restart the transaction or log out and log back into the system.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional guidance on handling trip overlaps.
  Documentation: Review the SAP documentation related to travel management and trip entry to understand the rules and configurations that govern trip entries.
  User Training: Ensure that users entering trip data are trained on the importance of checking for overlapping trips and how to manage their entries effectively.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.