How To Fix 56734 - Enter the number of miles/kms or passengers

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 734

• Message text: Enter the number of miles/kms or passengers

What causes this issue?

You selected the indicator for passengers or entered a number of
employees without specifying the number of miles/kms traveled.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please add the missing information.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 56734 - Enter the number of miles/kms or passengers ?

  The SAP error message 56734, which states "Enter the number of miles/kms or passengers," typically occurs in the context of travel management or expense reporting within the SAP system. This error indicates that the system requires specific input regarding travel distance (in miles or kilometers) or the number of passengers for a particular transaction, but that information has not been provided.
  Cause:
  
  Missing Input: The user has not entered the required fields for miles/kilometers or the number of passengers in the travel request or expense report.
  Incorrect Field Configuration: The fields for entering this information may not be properly configured or visible in the user interface.
  Validation Rules: The system may have validation rules that require these fields to be filled out before proceeding.
  
  Solution:
  
  Enter Required Information: Check the travel request or expense report form and ensure that you have filled in the fields for either the number of miles/kilometers or the number of passengers. Make sure to enter valid numerical values.
  Review Configuration: If you are an administrator or have access to configuration settings, verify that the fields for miles/kilometers and passengers are correctly set up and visible to users.
  Consult Documentation: Refer to the SAP documentation or help resources specific to your version of SAP for guidance on how to properly fill out travel-related forms.
  Contact Support: If the issue persists after entering the required information, consider reaching out to your SAP support team or helpdesk for further assistance. They may need to check for any underlying issues in the system configuration or user permissions.
  
  Related Information:
  
  SAP Modules: This error is commonly associated with SAP Travel Management (SAP TM) or SAP Concur, which are used for managing travel expenses and requests.
  User Training: Ensure that users are trained on how to properly fill out travel requests and expense reports to minimize errors.
  System Updates: Keep the SAP system updated to the latest version, as updates may include bug fixes and improvements related to user input validation.
  
  By addressing the missing information and ensuring proper configuration, you should be able to resolve the error message 56734 effectively.