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Message type: E = Error
Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog
Message number: 728
Message text: Stay at destination exceeds travel allowance dur.(->separation allowance)
The stay at a domestic destination exceeds the duration for the travel
allowance. These days must be paid out partially as separation
allowance. Automatic generation of a stopover with separation allowance
is not possible, since destination-based cost assignments
exist.
Create the separation allowance stopover with the Intinerary tab.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
56728
- Stay at destination exceeds travel allowance dur.(->separation allowance) ?The SAP error message 56728, which states "Stay at destination exceeds travel allowance duration (-> separation allowance)," typically occurs in the context of travel management within SAP. This error indicates that the duration of the stay at a particular destination exceeds the allowed travel duration as defined in the system settings or travel policy.
Cause:
- Travel Allowance Settings: The travel allowance settings in the system may not be configured correctly, or the defined limits for the duration of stay may be too restrictive.
- Travel Request/Expense Report: The travel request or expense report submitted by the employee may have incorrect dates or durations that exceed the allowed limits.
- Separation Allowance Rules: The rules governing separation allowances may not align with the travel duration, leading to this error.
- Configuration Issues: There may be configuration issues in the travel management module that need to be addressed.
Solution:
- Review Travel Request/Expense Report: Check the travel request or expense report for accuracy. Ensure that the dates and duration of stay are correct and within the allowed limits.
- Check Travel Allowance Settings: Review the travel allowance settings in the SAP system. Ensure that the duration limits are set correctly according to the company’s travel policy.
- Adjust Separation Allowance Rules: If necessary, adjust the separation allowance rules to accommodate the travel duration. This may involve consulting with HR or the finance department.
- Consult with SAP Support: If the issue persists, it may be beneficial to consult with SAP support or your internal SAP team to investigate any configuration issues or system errors.
- Training and Documentation: Ensure that employees are trained on the travel policy and understand the limits of travel allowances to prevent future occurrences of this error.
Related Information:
By addressing the root cause of the error and ensuring that all travel requests comply with the established policies, you can resolve the issue effectively.
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