How To Fix 56405 - The service provider can only be recorded for paid receipts

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 405

• Message text: The service provider can only be recorded for paid receipts

What causes this issue?

The 'Service provider' field is only allowed for receipts paid by
enterprise.

System Response

The value in the 'Service provider' field has been deleted.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 56405 - The service provider can only be recorded for paid receipts ?

  The SAP error message 56405, "The service provider can only be recorded for paid receipts," typically occurs in the context of financial transactions, particularly when dealing with service providers and payment receipts in SAP. This error indicates that the system is trying to associate a service provider with a receipt that has not been marked as paid.
  Cause:
  
  Unpaid Receipts: The primary cause of this error is that the receipt you are trying to process is not marked as paid. In SAP, service providers can only be linked to transactions that have been fully paid.
  Incorrect Configuration: There may be configuration settings in the system that restrict the association of service providers with certain types of receipts.
  Data Entry Errors: There could be mistakes in the data entry process, such as selecting the wrong receipt or service provider.
  
  Solution:
  
  Check Receipt Status: Verify the status of the receipt you are trying to process. Ensure that it is marked as paid. If it is not, you may need to process the payment first.
  Process Payment: If the receipt is indeed unpaid, you will need to complete the payment process for that receipt before attempting to associate a service provider.
  Review Configuration: If you believe the receipt should be allowed to have a service provider associated with it, check the configuration settings in SAP related to service providers and receipts. You may need to consult with your SAP administrator or a functional consultant.
  Correct Data Entry: Ensure that you are entering the correct receipt and service provider information. Double-check for any typos or incorrect selections.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on handling receipts and service providers.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing receipts and payments, such as FB60 (Enter Incoming Invoice) or FBL1N (Vendor Line Item Display).
  User Roles and Permissions: Ensure that your user role has the necessary permissions to process payments and associate service providers with receipts.
  Support Forums: Consider checking SAP community forums or support channels for similar issues and solutions shared by other users.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.