How To Fix 56397 - Request and expense report of trip number &1 have been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 397

• Message text: Request and expense report of trip number &1 have been deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 56397 - Request and expense report of trip number &1 have been deleted ?

  The SAP error message 56397, which states "Request and expense report of trip number &1 have been deleted," typically occurs in the context of travel management within SAP. This error indicates that the system is trying to access a travel request or expense report that has been deleted, which can happen for various reasons.
  Cause:
  
  Deletion of Travel Request/Expense Report: The most common cause is that the travel request or expense report associated with the trip number has been deleted from the system.
  Data Inconsistency: There may be inconsistencies in the database, possibly due to manual deletions or data migrations.
  User Permissions: The user may not have the necessary permissions to view or access the deleted records.
  System Errors: Occasionally, system errors or bugs can lead to this message being displayed.
  
  Solution:
  
  Check for Deletion: Verify if the travel request or expense report for the specified trip number has indeed been deleted. You can do this by checking the relevant tables in the SAP database (e.g., table PRTE for travel requests).
  Recreate the Request/Report: If the request or report was deleted and needs to be processed, you may need to recreate it.
  Review User Permissions: Ensure that the user has the appropriate permissions to access travel requests and expense reports.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying system issues or data inconsistencies.
  Check for System Notes: Look for any SAP notes or patches that may address this specific error, as there may be known issues or fixes available.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PR05 (Travel Expenses), PR03 (Travel Request), and PR06 (Travel Expense Report) to manage travel-related data.
  SAP Documentation: Refer to SAP Help documentation for Travel Management for more detailed information on handling travel requests and expense reports.
  User Training: Ensure that users are trained on the proper procedures for creating, modifying, and deleting travel requests and expense reports to minimize the occurrence of such errors.
  
  By following these steps, you should be able to address the error message and ensure proper handling of travel requests and expense reports in SAP.