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How To Fix 56370 - Select a request, plan or expense report first


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

  • Message number: 370

  • Message text: Select a request, plan or expense report first

  • Show details Hide details
  • What causes this issue?

    You have either not positioned the cursor or positioned it on a a
    personnel number or trip number.
    For a trip number there can be three elements <ZH>Travel request</>,
    <ZH>Travel plan</> and <ZH>Travel expense report</>.

    How to fix this error?

    Please select one of the elements below the trip header: the travel
    request, plan or expense report by clicking on it and then clicking on
    the Change pushbutton.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 56370 - Select a request, plan or expense report first ?

    The SAP error message "56370: Select a request, plan or expense report first" typically occurs in the context of SAP applications related to travel management or expense reporting. This error indicates that the system requires the user to select a specific request, plan, or expense report before proceeding with the action they are attempting to perform.

    Cause:

    1. No Selection Made: The user has not selected any request, plan, or expense report in the interface before trying to execute an action (like approving, editing, or viewing details).
    2. Incorrect Navigation: The user may have navigated to a function that requires a selection but did not make one.
    3. Session Timeout: If the user was previously working with a request and the session timed out, the selection may have been lost.

    Solution:

    1. Make a Selection: Ensure that you select a valid request, plan, or expense report from the list or screen before attempting to perform any further actions.
    2. Refresh the Screen: If you believe you have made a selection but still see the error, try refreshing the screen or navigating back to the selection list.
    3. Check for Filters: If you are using filters to narrow down the list of requests, ensure that the filters are set correctly and that there are items available to select.
    4. Log Out and Log Back In: If the issue persists, logging out of the SAP system and logging back in can sometimes resolve session-related issues.
    5. Consult Documentation: Refer to the SAP user documentation or help files for specific instructions related to the transaction you are trying to perform.

    Related Information:

    • Transaction Codes: This error may occur in various transaction codes related to travel and expense management, such as PR05 (Travel Expenses), TRIP (Travel Management), or others.
    • User Roles and Permissions: Ensure that your user role has the necessary permissions to access and manage requests, plans, or expense reports.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, specific versions of SAP may have bugs that are documented and resolved in later updates.

    If the problem continues after trying the above solutions, it may be beneficial to contact your SAP support team or system administrator for further assistance.

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