How To Fix 56266 - Country/Region for stopover does not coincide with that of miles/kms

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 266

• Message text: Country/Region for stopover does not coincide with that of miles/kms

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 56266 - Country/Region for stopover does not coincide with that of miles/kms ?

  The SAP error message 56266, which states "Country/Region for stopover does not coincide with that of miles/kms," typically occurs in the context of travel management within SAP systems, particularly when dealing with travel expenses and itineraries. This error indicates a mismatch between the country or region associated with a stopover in a travel itinerary and the country or region associated with the distance (miles or kilometers) being calculated for that travel segment.
  Cause:
  
  Data Mismatch: The stopover location's country/region does not match the country/region of the distance calculation. For example, if a stopover is in Germany but the distance is calculated based on a route that includes a stop in France, this error may occur.
  Incorrect Configuration: The configuration settings in the travel management module may not be set up correctly, leading to discrepancies in how distances and regions are defined.
  Incorrect Travel Itinerary: The travel itinerary may have been entered incorrectly, with wrong stopover locations or distances.
  
  Solution:
  
  Verify Itinerary Details: Check the travel itinerary for any discrepancies. Ensure that the stopover locations and the corresponding distances are correctly entered and match the expected countries/regions.
  Check Configuration Settings: Review the configuration settings in the SAP Travel Management module to ensure that the country/region definitions and distance calculations are set up correctly.
  Update Travel Data: If there are errors in the travel data, update the relevant entries to ensure consistency between stopovers and distance calculations.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on how to resolve this error in your version of SAP.
  Contact Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  Travel Management Configuration: Familiarize yourself with the configuration settings in the SAP Travel Management module, as understanding these settings can help prevent similar issues in the future.
  User Training: Ensure that users entering travel data are adequately trained to avoid common errors that can lead to this type of issue.
  
  By following these steps, you should be able to identify and resolve the cause of the error message 56266 in your SAP system.