How To Fix 56214 - Key & & locked by user

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 214

• Message text: Key & & locked by user

What causes this issue?

You yourself have locked the relevant personnel number, probably in
another mode.

System Response

The action is not allowed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

You have to unlock the object.
It is also possible that lock entries exist although they shouldn't.
They can be deleted using the transaction "Select lock entries" (SM12).
This should only be done if it is absolutely clear that the lock
entries are incorrect. vorhanden sind.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 56214 - Key & & locked by user ?

  The SAP error message "56214 Key & & locked by user" typically indicates that a specific key (or record) in the database is currently locked by another user or session. This can happen in various scenarios, such as when multiple users are trying to access or modify the same data simultaneously.
  Cause:
  
  Concurrent Access: Another user or process is currently editing or has locked the record you are trying to access.
  Long-running Transactions: A transaction that takes a long time to complete may hold locks longer than expected.
  Uncommitted Changes: If a user has made changes to a record but has not yet committed those changes, the record remains locked.
  System Errors: Occasionally, system errors or crashes can leave locks in place that are not released properly.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify the Locking User: Use transaction codes like SM12 (Display and Delete Locks) to identify which user or session is holding the lock. You can then communicate with that user to resolve the conflict.
  Release the Lock: If you have the necessary authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is in the middle of a transaction.
  Check for Long-running Transactions: Use transaction SM66 (Global Work Process Overview) to check for long-running transactions that may be holding locks.
  Review Application Logic: If this error occurs frequently, it may be worth reviewing the application logic to ensure that locks are being managed properly and that transactions are being committed or rolled back as needed.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks is crucial. SAP uses a locking mechanism to prevent data inconsistencies when multiple users access the same data.
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM66: To monitor global work processes and identify long-running transactions.
  SM21: To check system logs for any related errors or warnings.
  
  
  User Communication: If you identify the user holding the lock, it may be helpful to communicate with them to understand why the lock is in place and if they can release it.
  
  If the issue persists or if you are unsure about taking any actions, it may be advisable to consult with your SAP Basis team or system administrator for further assistance.