How To Fix >5897 - Select a different account as cash desk clearing account

SAP Error Message - Details

• Message type: E = Error

• Message class: >5 -

• Message number: 897

• Message text: Select a different account as cash desk clearing account

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >5897 - Select a different account as cash desk clearing account ?

  The SAP error message 5897 ("Select a different account as cash desk clearing account") typically occurs when there is an issue with the configuration of the cash desk clearing account in the system. This error is often encountered in the context of cash management or when processing transactions related to cash handling.
  Cause:
  
  Account Configuration: The cash desk clearing account may not be properly configured in the system. This could be due to the account not being set up as a cash desk clearing account in the relevant configuration settings.
  Account Type: The account selected may not be of the correct type (e.g., it should be a balance sheet account).
  Account Status: The account might be blocked or not active, preventing it from being used for cash desk clearing.
  Transaction Type: The transaction being processed may not be compatible with the selected cash desk clearing account.
  
  Solution:
  
  
  Check Account Configuration:
  
  Go to the configuration settings in SAP (Transaction Code: SPRO).
  Navigate to the relevant path for cash management or cash desk settings.
  Ensure that the cash desk clearing account is correctly defined and is marked as a cash desk clearing account.
  
  
  
  Verify Account Type:
  
  Ensure that the account you are trying to use is a balance sheet account and is suitable for cash desk clearing.
  
  
  
  Review Account Status:
  
  Check if the account is active and not blocked. You can do this by using Transaction Code: FS00 to view the account details.
  
  
  
  Select a Different Account:
  
  If the current account cannot be used, select a different account that meets the criteria for a cash desk clearing account.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to cash management and cash desk clearing for additional guidance.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FS00 (to view/change G/L accounts), SPRO (to access configuration settings), and others related to cash management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user has the necessary permissions to access and modify cash desk clearing account settings.
  
  By following these steps, you should be able to resolve the error message 5897 and successfully process your transactions.