How To Fix >5899 - Enter a valid cash desk clearing account

SAP Error Message - Details

• Message type: E = Error

• Message class: >5 -

• Message number: 899

• Message text: Enter a valid cash desk clearing account

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >5899 - Enter a valid cash desk clearing account ?

  The SAP error message "5899 Enter a valid cash desk clearing account" typically occurs when a user attempts to process a transaction that requires a cash desk clearing account, but the system cannot find a valid account associated with the transaction. This can happen in various scenarios, such as during cash handling, payment processing, or when posting transactions related to cash desks.
  Cause:
  
  Missing Configuration: The cash desk clearing account may not be configured in the system.
  Incorrect Account Assignment: The account assigned to the cash desk may be incorrect or not set up properly.
  Authorization Issues: The user may not have the necessary permissions to access the cash desk clearing account.
  Data Entry Error: There may be a typographical error in the account number being entered.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for cash desk management in SAP (usually found in the Financial Accounting (FI) module).
  Ensure that a valid cash desk clearing account is defined for the relevant cash desk.
  
  
  
  Verify Account Assignment:
  
  Go to the cash desk settings and verify that the clearing account is correctly assigned.
  Ensure that the account is active and has the correct account type (e.g., balance sheet account).
  
  
  
  Review User Authorizations:
  
  Check if the user has the necessary authorizations to access and use the cash desk clearing account.
  If not, work with your SAP security team to grant the required permissions.
  
  
  
  Correct Data Entry:
  
  Double-check the account number being entered for any typographical errors.
  Ensure that the account number follows the correct format and exists in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on cash desk clearing accounts and their configuration.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBY6 (for cash desk configuration) and FS00 (for account master data).
  SAP Notes: Search for SAP Notes related to cash desk clearing accounts for any patches or updates that may address the issue.
  Training: Consider training sessions for users involved in cash handling to ensure they understand the processes and configurations involved.
  
  By following these steps, you should be able to resolve the error message and ensure that the cash desk clearing account is properly configured and accessible.