How To Fix >5800 - Reversal of the payment document is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: >5 -

• Message number: 800

• Message text: Reversal of the payment document is not possible

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >5800 - Reversal of the payment document is not possible ?

  The SAP error message "5800 Reversal of the payment document is not possible" typically occurs when you attempt to reverse a payment document that cannot be reversed due to certain conditions or restrictions. Here are some common causes, potential solutions, and related information regarding this error:
  Causes:
  
  Document Status: The payment document may be in a status that does not allow for reversal. For example, if the document has already been cleared or settled, it may not be possible to reverse it.
  Posting Period: The posting period for the payment document may be closed. If the document belongs to a closed period, reversals are generally not allowed.
  Document Type Restrictions: Certain document types may have specific restrictions regarding reversals. Check if the document type allows for reversals.
  Dependencies on Other Documents: The payment document may be linked to other documents (like invoices or credit memos) that prevent its reversal.
  Authorization Issues: The user may not have the necessary authorizations to perform a reversal on the payment document.
  
  Solutions:
  
  Check Document Status: Verify the status of the payment document. If it has been cleared, you may need to reverse the clearing instead.
  Open Posting Period: Ensure that the posting period for the payment document is open. If it is closed, you may need to open it temporarily (if your organization’s policy allows) or use a different method to correct the transaction.
  Review Document Type: Check the configuration of the document type in the SAP system to see if it allows for reversals. If not, consult with your SAP administrator or finance team for alternatives.
  Clear Dependencies: If the payment document is linked to other documents, you may need to reverse or adjust those documents first before attempting to reverse the payment.
  Check Authorizations: Ensure that you have the necessary permissions to perform the reversal. If not, contact your system administrator to obtain the required access.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (Reversal of Document) or FBL1N (Vendor Line Item Display) to check the status of the payment document.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific error messages and provide guidance on resolution.
  Documentation: Review SAP documentation or user manuals related to financial accounting and document management for more detailed procedures on handling payment documents and reversals.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting within SAP.