How To Fix 42849 - Inconsistent document information

SAP Error Message - Details

• Message type: E = Error

• Message class: 42 - Information Workbench

• Message number: 849

• Message text: Inconsistent document information

What causes this issue?

The database of the SAP system and the content server database have
different document information:
No. of components,
Component name or
MIME types

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 42849 - Inconsistent document information ?

  The SAP error message 42849, which states "Inconsistent document information," typically occurs in the context of document processing within SAP, such as during the posting of documents in Financial Accounting (FI) or Controlling (CO). This error indicates that there is a mismatch or inconsistency in the data associated with the document being processed.
  Causes:
  
  Data Inconsistency: The most common cause is that the document data does not match the expected format or values. This could be due to missing or incorrect entries in required fields.
  Document Status: The document may be in a status that does not allow further processing, such as being locked or already posted.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the document type or the transaction being performed.
  Missing Master Data: Required master data (like vendor, customer, or material master) may be missing or incorrectly set up.
  Custom Code: If there are custom enhancements or user exits, they may be causing the inconsistency.
  
  Solutions:
  
  Check Document Data: Review the document for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  Review Document Status: Check if the document is in a status that allows processing. If it is locked or already posted, you may need to reverse or unlock it.
  Validate Configuration: Ensure that the configuration settings for the document type and transaction are correct. This may involve checking settings in the IMG (Implementation Guide).
  Verify Master Data: Ensure that all necessary master data is available and correctly configured. This includes checking for valid vendor, customer, or material records.
  Debug Custom Code: If there are custom enhancements, consider debugging the code to identify any issues that may be causing the inconsistency.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FB03 (Display Document) to view the document details and identify inconsistencies.
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  System Logs: Review system logs (transaction SLG1) for additional error messages or warnings that may provide more context about the inconsistency.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the SAP error message 42849.