How To Fix 42837 - Check-out user no longer exists in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: 42 - Information Workbench

• Message number: 837

• Message text: Check-out user no longer exists in the system

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 42837 - Check-out user no longer exists in the system ?

  The SAP error message "42837 Check-out user no longer exists in the system" typically occurs in the context of SAP's Document Management System (DMS) or when working with SAP's version management features. This error indicates that the user who checked out a document or object is no longer valid in the system, which can happen for several reasons, such as user deletion or deactivation.
  Causes:
  
  User Deletion: The user who checked out the document has been deleted from the SAP system.
  User Deactivation: The user account has been deactivated, making it impossible for the system to recognize the user.
  User ID Change: The user ID may have been changed, and the system still references the old ID.
  Transport Issues: If the system is part of a transport landscape, inconsistencies may arise if the user was deleted in one system but not in others.
  
  Solutions:
  
  
  Check User Status:
  
  Go to transaction code SU01 and check if the user exists and is active. If the user is not found, you may need to recreate the user or assign the necessary roles to a different user.
  
  
  
  Reassign Check-Out:
  
  If the user is no longer valid, you may need to reassign the check-out to a valid user. This can often be done through the DMS transaction codes like CV02N (Change Document) or CV03N (Display Document).
  
  
  
  Document Management:
  
  If the document is still checked out, you may need to check it back in as a different user or use administrative privileges to force the check-in.
  
  
  
  User Recreation:
  
  If the user was deleted but needs to be retained for historical purposes, consider recreating the user with the same user ID.
  
  
  
  Consult with Basis Team:
  
  If the issue persists, consult with your SAP Basis team to check for any inconsistencies in user management or transport issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), CV02N (Change Document), and CV03N (Display Document).
  User Management: Understand the user management policies in your organization, including how users are created, modified, and deleted.
  Documentation: Review SAP documentation or notes related to DMS and user management for any specific guidelines or best practices.
  
  By following these steps, you should be able to resolve the error and ensure that document check-out processes function smoothly in your SAP environment.