How To Fix 42838 - Secondary language access to info object

SAP Error Message - Details

• Message type: E = Error

• Message class: 42 - Information Workbench

• Message number: 838

• Message text: Secondary language access to info object

What causes this issue?

You refer to a content object that does not exist in the language of
the set context.
The content object is displayed in English (secondary language).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Have the content object translated.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 42838 - Secondary language access to info object ?

  The SAP error message 42838, which states "Secondary language access to info object," typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) when there is an issue related to language settings for InfoObjects. This error can arise when a user tries to access an InfoObject that does not have the necessary language data available.
  Cause:
  
  Missing Language Data: The InfoObject may not have been maintained for the secondary language that the user is trying to access.
  Language Settings: The user’s language settings may not match the languages available for the InfoObject.
  Transport Issues: If the InfoObject was transported from one system to another, the language data may not have been included in the transport.
  
  Solution:
  
  
  Maintain Language Data:
  
  Go to the InfoObject maintenance transaction (e.g., RSA1).
  Select the InfoObject that is causing the error.
  Check the language settings and ensure that the secondary language is maintained.
  If not, you can add the necessary translations for the InfoObject.
  
  
  
  Check User Language Settings:
  
  Verify the user’s language settings in their user profile.
  Ensure that the user is set to a language that is supported by the InfoObject.
  
  
  
  Transport Check:
  
  If the InfoObject was recently transported, check the transport request to ensure that language data was included.
  If necessary, re-transport the InfoObject with the correct language settings.
  
  
  
  Re-activate InfoObject:
  
  Sometimes, re-activating the InfoObject can resolve issues related to language data. You can do this in the InfoObject maintenance screen.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to language settings and InfoObjects for additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: RSA1 (Data Warehousing Workbench), RSD1 (InfoObject Maintenance).
  SAP Notes: Check SAP Notes for any specific fixes or updates related to this error message.
  Language Settings: Familiarize yourself with how to manage language settings in SAP BW/BI, including how to add translations for InfoObjects.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or BW team for further investigation.