How To Fix 42364 - Internal error when deleting structure nodes


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 42 - Information Workbench

  • Message number: 364

  • Message text: Internal error when deleting structure nodes

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 42364 - Internal error when deleting structure nodes ?

    The SAP error message 42364, which indicates an "Internal error when deleting structure nodes," typically arises in the context of working with hierarchical data structures, such as those found in SAP's Project System (PS), Controlling (CO), or other modules that utilize structured data.

    Cause:

    1. Data Integrity Issues: The error may occur due to inconsistencies or corruption in the underlying data structure. This can happen if there are references to the nodes being deleted that are not properly handled.
    2. Authorization Issues: Sometimes, the user may not have the necessary authorizations to perform the delete operation, leading to internal errors.
    3. System Bugs: There may be bugs in the SAP system or specific patches that have not been applied, which can lead to unexpected behavior when manipulating data structures.
    4. Locking Issues: If another user or process is currently accessing the same data structure, it may lead to conflicts when trying to delete nodes.

    Solution:

    1. Check Data Integrity: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the integrity of the data. Look for any inconsistencies in the related tables.
    2. Review Authorizations: Ensure that the user has the necessary permissions to delete the structure nodes. You can check this in transaction SU53 (Authorization Check) after the error occurs.
    3. System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
    4. Transaction Codes: If applicable, try using different transaction codes or methods to delete the nodes. Sometimes, using a different approach can bypass the issue.
    5. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error, including patches or workarounds.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the steps leading up to it and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11, SE16, SLG1, and SU53.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
    • Documentation: Review SAP documentation related to the specific module you are working with, as it may provide insights into handling hierarchical structures and potential pitfalls.

    By following these steps, you should be able to diagnose and potentially resolve the error message 42364 in SAP.

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