How To Fix 42363 - Alternat. initial screen is started (standard init. screen not supported)

SAP Error Message - Details

• Message type: E = Error

• Message class: 42 - Information Workbench

• Message number: 363

• Message text: Alternat. initial screen is started (standard init. screen not supported)

What causes this issue?

You started a transaction that assumes the SAP Control Framework. Your
SAP frontend does not fulfill the requirements for this environment.
Either you are using an obsolete version of the SAPGUI (prior to 45B)
or you are not working with a Windows 32-bit frontend (e.g. Win95 or
Windows NT).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

A different transaction that does not provide the full functionality of
the standard transaction is started. To get the full functionality, you
must satisfy the above requirements.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 42363 - Alternat. initial screen is started (standard init. screen not supported) ?

  The SAP error message 42363, which states "Alternat. initial screen is started (standard init. screen not supported)," typically occurs when there is an issue with the initial screen configuration in SAP. This error can arise in various scenarios, particularly when a user tries to access a transaction or program that has been configured to use an alternative initial screen instead of the standard one.
  Causes:
  
  Custom Development: The transaction or program may have been customized to use an alternative initial screen that is not properly configured or is incompatible with the current system settings.
  Missing Authorizations: The user may not have the necessary authorizations to access the standard initial screen, leading the system to attempt to use an alternative screen.
  System Configuration: There may be issues with the system configuration or settings that prevent the standard initial screen from being displayed.
  Transaction Code Issues: The transaction code being used may not be correctly linked to the standard initial screen.
  
  Solutions:
  
  Check Customizations: Review any custom developments or modifications related to the transaction or program. Ensure that the alternative initial screen is correctly configured and compatible with the current system.
  Authorization Check: Verify that the user has the necessary authorizations to access the standard initial screen. This can be done by checking the user's roles and authorizations in the SAP system.
  Transaction Code Verification: Ensure that the transaction code being used is correctly linked to the appropriate initial screen. You can check this in the transaction SE93 (Transaction Codes) or SE80 (Object Navigator).
  System Settings: Review the system settings and configurations related to the initial screens. This may involve checking the settings in transaction SE41 (Menu Painter) or SE78 (SAP ArchiveLink).
  Consult Documentation: If the issue persists, consult SAP documentation or support resources for further guidance on troubleshooting this specific error message.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem continues after trying the above solutions, it may be necessary to involve your SAP Basis or development team for further investigation and resolution.