How To Fix >4855 - User does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >4 - SAP File Transfer Protocol

  • Message number: 855

  • Message text: User does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message >4855 - User does not exist ?

    The SAP error message "4855 User does not exist" typically indicates that the system is unable to find the user ID specified in the transaction or process you are trying to execute. This can occur in various scenarios, such as when trying to log in, execute a transaction, or perform an action that requires user authentication.

    Causes:

    1. Incorrect User ID: The user ID entered may be misspelled or incorrect.
    2. User Not Created: The user may not have been created in the SAP system.
    3. User Deactivation: The user account may have been deactivated or locked.
    4. Authorization Issues: The user may not have the necessary authorizations to perform the action.
    5. System Configuration: There may be issues with the system configuration or user master data.

    Solutions:

    1. Verify User ID: Double-check the user ID for any typos or errors.
    2. Check User Existence:
      • Use transaction code SU01 to check if the user exists in the system.
      • If the user does not exist, you may need to create a new user.
    3. User Activation:
      • If the user exists but is locked or deactivated, you can unlock or activate the user in transaction SU01.
    4. Authorization Check: Ensure that the user has the necessary authorizations to perform the action. This can be checked in transaction SU53 after the error occurs.
    5. Consult with Basis Team: If you are unable to resolve the issue, consult with your SAP Basis team or system administrator for further investigation.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU53: Display Authorization Check
      • SU10: Mass User Maintenance
    • User Management: Familiarize yourself with user management best practices in SAP, including user roles and authorizations.
    • Documentation: Refer to SAP Help documentation for more details on user management and error handling.

    If the issue persists after following these steps, it may be necessary to check system logs or consult SAP support for further assistance.

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