How To Fix >4828 - File contains &1 reversals of submitted receivables; total value &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 828

• Message text: File contains &1 reversals of submitted receivables; total value &2 &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4828 - File contains &1 reversals of submitted receivables; total value &2 &3 ?

  The SAP error message 4828 indicates that there are reversals of submitted receivables in a file that you are trying to process. This message typically arises during the processing of incoming payment files or during the reconciliation of accounts receivable.
  Cause:
  The error message is triggered when the system detects that the file you are processing contains a number of reversal entries for receivables. The message provides the following details:
  
  &1: The number of reversals found in the file.
  &2: The total value of these reversals.
  &3: The currency of the total value.
  
  This situation can occur due to various reasons, such as:
  
  Incorrectly formatted files being uploaded.
  Duplicate entries or incorrect data in the incoming file.
  Business processes that involve reversing previously submitted receivables.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the File: Check the incoming file for any entries that are marked as reversals. Ensure that the data is correctly formatted and that there are no duplicate or erroneous entries.
  
  
  Correct the Data: If you find any mistakes in the file, correct them. This may involve removing or adjusting the reversal entries that are not supposed to be there.
  
  
  Consult Documentation: Refer to your organization's documentation or SAP notes related to the specific process you are working on. There may be specific guidelines on how to handle reversals.
  
  
  Test with a Smaller File: If possible, create a smaller test file that contains only a few entries (without reversals) to see if the processing works correctly. This can help isolate the issue.
  
  
  Check Configuration: Ensure that the configuration settings in SAP for handling receivables and reversals are set up correctly. This may involve checking the settings in the relevant modules (e.g., FI-AR).
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to accounts receivable processing, such as F-28 (Post Incoming Payments) or F-32 (Clear Customer).
  Documentation: Review SAP documentation on handling incoming payment files and the specific requirements for receivables processing.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.