How To Fix >4816 - Trailer data does not contain key for collection agency

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 816

• Message text: Trailer data does not contain key for collection agency

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4816 - Trailer data does not contain key for collection agency ?

  The SAP error message "4816 Trailer data does not contain key for collection agency" typically occurs in the context of financial transactions, particularly when dealing with payment processing or collections. This error indicates that the trailer data in a file (often related to electronic payments or collections) is missing a key piece of information that identifies the collection agency.
  Cause:
  
  Missing Data: The trailer record, which is supposed to contain summary information about the transactions processed, does not include the necessary key for the collection agency.
  Incorrect Configuration: The configuration settings for the collection agency in the SAP system may not be set up correctly, leading to missing or incorrect data in the trailer record.
  File Format Issues: If the file being processed does not conform to the expected format, it may lead to missing keys or incorrect data being read.
  Data Entry Errors: Manual entry errors when setting up the collection agency or during transaction processing can lead to missing keys.
  
  Solution:
  
  Check Configuration: Verify the configuration settings for the collection agency in SAP. Ensure that all required fields are filled out correctly and that the agency is properly defined in the system.
  Review Trailer Data: Inspect the trailer data being generated or processed. Ensure that it includes the necessary key for the collection agency. This may involve checking the program or process that generates the trailer data.
  File Format Validation: Ensure that the file format being used adheres to the expected specifications. If there are discrepancies, correct them to ensure that the trailer data is generated correctly.
  Data Entry Review: If the issue is related to manual data entry, review the entries for accuracy and completeness. Correct any errors found.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the configuration and requirements for collection agencies and trailer data.
  Testing: After making changes, conduct tests to ensure that the error no longer occurs and that the trailer data is being generated correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system with fixes and improvements.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., F110 for payment processing) that may help in troubleshooting the issue.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.