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Message type: E = Error
Message class: >4 - SAP File Transfer Protocol
Message number: 790
Message text: Correspondence request generated for check escheatment letter
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>4790
- Correspondence request generated for check escheatment letter ?The SAP error message 4790 indicates that a correspondence request has been generated for a check escheatment letter. This message typically arises in the context of financial processes, particularly when dealing with unclaimed checks or payments that need to be escheated (i.e., turned over to the state after a certain period of inactivity).
Cause:
The error message can be triggered by several factors, including:
- Unclaimed Payments: The system has identified checks that have not been cashed or deposited within a specified timeframe, prompting the need for an escheatment letter.
- Configuration Issues: There may be issues with the configuration settings related to escheatment processes in the SAP system.
- Missing Data: Required data for generating the correspondence request may be missing or incomplete.
- Workflow Issues: There could be problems with the workflow that handles correspondence requests.
Solution:
To resolve the issue, consider the following steps:
- Review Unclaimed Payments: Check the list of unclaimed payments to ensure that the checks in question are indeed eligible for escheatment.
- Check Configuration: Verify the configuration settings for escheatment in your SAP system. Ensure that all necessary parameters are correctly set up.
- Complete Missing Data: Identify any missing or incomplete data that may be required for generating the correspondence request and update it accordingly.
- Run Correspondence Program: If applicable, run the correspondence program to generate the escheatment letters. This may involve executing specific transaction codes or reports in SAP.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling correspondence requests and escheatment processes.
- Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
By following these steps and gathering the necessary information, you should be able to address the SAP error message 4790 effectively.
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