How To Fix >4718 - Check if the payment document &1 is to be reset.

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 718

• Message text: Check if the payment document &1 is to be reset.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4718 - Check if the payment document &1 is to be reset. ?

  The SAP error message "4718: Check if the payment document &1 is to be reset" typically occurs in the context of financial transactions, particularly when dealing with payment documents in the SAP system. This error indicates that there is an issue with resetting or reversing a payment document.
  Cause:
  
  Payment Document Status: The payment document you are trying to reset may not be in a status that allows it to be reversed. For example, if the document has already been cleared or if it is in a status that does not permit reversal.
  Dependencies: There may be dependencies on the payment document, such as linked invoices or other financial transactions that prevent it from being reset.
  Authorization Issues: The user may not have the necessary authorizations to perform the reset operation on the payment document.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the resetting of payment documents under certain conditions.
  
  Solution:
  
  Check Document Status: Verify the status of the payment document. You can do this by using transaction codes like FB03 (Display Document) to see if the document is still open or if it has been cleared.
  Review Dependencies: Check if there are any linked documents or transactions that might be affecting the ability to reset the payment document. Ensure that all related transactions are in a state that allows for the reset.
  Authorization Check: Ensure that the user attempting to reset the payment document has the necessary permissions. You may need to consult with your SAP security team to verify user roles and authorizations.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to payment document processing. There may be specific configurations that need to be adjusted to allow for resets.
  Use Transaction Codes: If you are trying to reverse a payment, you might want to use transaction codes like F110 (Automatic Payment Transactions) or FBRA (Reset Document) to see if they provide more options or clearer error messages.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review SAP documentation related to payment processing and document management for additional insights into how payment documents are handled in your specific version of SAP.
  Community Forums: Consider reaching out to SAP community forums or support channels for additional assistance from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to engage with SAP support for further investigation.