How To Fix >4716 - Returns document &1 reversed with reversal document &2

>4716 - Overview

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 716

• Message text: Returns document &1 reversed with reversal document &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4716 - Returns document &1 reversed with reversal document &2 ?

  The SAP error message "4716 Returns document &1 reversed with reversal document &2" typically indicates that a returns document has been reversed, and the system is informing you of the reversal. This message is not necessarily an error but rather an informational message that indicates the status of the returns document.
  
  Cause:
  
  Reversal Process: The message is generated when a returns document (e.g., a credit memo or return delivery) has been reversed. This could happen due to various reasons, such as:
  The original returns document was incorrect.
  The return was processed in error and needed to be undone.
  A business process change required the reversal of the returns document.
  
  
  
  
  Solution:
  
  
  Review the Documents: Check the details of both the original returns document (&1) and the reversal document (&2) to understand why the reversal occurred. You can do this by:
  
  Navigating to the document in the SAP system and reviewing the document flow.
  Checking the status of both documents to